Marina Yachts Group – FZCO (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our services.
Please read this statement carefully. If you do not agree with its terms, please discontinue use of our services.
1. Who We Are
Company name: Marina Yachts Group – FZCO
Registered address: DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, UAE
Phone: +34 711 06 70 91
Email: info@marinayachts.com
Marina Yachts Group – FZCO acts as the data controller for the personal information collected through our website and services.
2. Information We Collect
We may collect and process the following categories of personal information:
Information you provide directly:
- Full name and contact details (email address, phone number, postal address)
- Enquiry or booking details, including vessel preferences and travel requirements
- Payment and billing information
- Identification documents where required by law or for charter purposes
- Any other information you voluntarily provide when contacting us
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on our website
- Referring URLs and device information
- Cookies and similar tracking technologies (see Section 8)
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and provide the services you have requested
- To process bookings, reservations, and payments
- To manage our contractual relationship with you
- To send you relevant communications, including confirmations, updates, and service information
- To send marketing communications where you have given your consent or where we have a legitimate interest to do so
- To comply with applicable legal obligations
- To improve our website, services, and customer experience
- To detect and prevent fraud or other illegal activity
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Performance of a contract: when processing is necessary to fulfil a booking or service agreement with you.
- Legitimate interests: for purposes such as improving our services, direct marketing to existing clients, and ensuring the security of our operations.
- Legal obligation: when we are required to process data to comply with applicable laws and regulations.
- Consent: where you have expressly given us permission to process your data for a specific purpose, such as receiving marketing communications.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Service providers and partners: yacht owners, marinas, port authorities, crew agencies, and logistics partners, strictly to deliver the services you have requested.
- Payment processors: to securely handle financial transactions.
- IT and technology providers: who assist us in operating our website and business systems.
- Legal and regulatory authorities: where required by law, court order, or governmental regulation.
- Professional advisors: including lawyers, accountants, and insurers, where necessary.
All third parties with whom we share data are required to handle it in accordance with applicable data protection laws and our instructions.
6. International Transfers
Marina Yachts Group – FZCO operates internationally. Your personal data may be transferred to and processed in countries outside your country of residence, including the United Arab Emirates, Spain, and other jurisdictions where our partners or service providers operate. We take appropriate measures to ensure that such transfers comply with applicable data protection laws and that your information remains adequately protected.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the nature of the data and the purpose for which it is held. When personal data is no longer required, we will securely delete or anonymise it.
8. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and support our marketing activities. You may control or disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.
For detailed information about the cookies we use, please refer to our Cookie Policy.
9. Your Rights
Depending on your country of residence, you may have the following rights regarding your personal data:
- Right of access: to obtain a copy of the personal data we hold about you.
- Right to rectification: to request correction of inaccurate or incomplete data.
- Right to erasure: to request deletion of your personal data under certain circumstances.
- Right to restrict processing: to request that we limit how we use your data.
- Right to data portability: to receive your data in a structured, machine-readable format.
- Right to object: to object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@marinayachts.com. We will respond to your request within the timeframe required by applicable law.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy statements of any external websites you visit.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
13. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the revised statement on our website with an updated effective date. We encourage you to review this page periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Statement or the way we handle your personal data, please contact us:
Marina Yachts Group – FZCO
DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, UAE
Phone: +34 711 06 70 91
Email: info@marinayachts.com
Effective date: March 2025